Privacy Policy
Cookies Policy
2025
This Cookies Policy explains how 352 Guest House uses cookies and similar technologies on our website to enhance your browsing experience, support essential services like online reservations, and analyze website traffic to improve our offerings.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow websites to remember your actions and preferences (such as login, language, and other settings) to offer a better user experience and performance insights.
2. Types of Cookies We Use
We use the following types of cookies on the 352 Guest House website:
Necessary Cookies – Required for core website features, such as navigating pages, securing areas, and managing bookings.
Performance Cookies – Help us understand how users interact with our site by collecting anonymous data used to improve functionality.
Functionality Cookies – Remember your settings and preferences to provide a more personalized experience.
Targeting/Advertising Cookies – Used to deliver tailored advertising content and measure the effectiveness of our marketing efforts. These may come from our partners or third-party services.
3. Third-Party Cookies
Our website may use third-party tools like Google Analytics, Facebook Pixel, and TripAdvisor integrations, which may place cookies on your device. These services help us understand visitor behavior and enhance your interaction with our brand. You can review their privacy policies directly on their websites.
4. Managing Your Cookie Preferences
When you first visit our website, a cookie consent banner will appear, allowing you to accept your cookie settings. You may also adjust your browser settings at any time to block or delete cookies. Please note that disabling some cookies may affect website functionality.
5. Data Retention and Sharing
Cookie-related data is stored only for as long as necessary to fulfill the purposes outlined above. Certain data may be shared with trusted service providers strictly for analytics, performance optimization, or advertising purposes.
6. Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our services. Updates will be posted on this page with the latest effective date.
7. Contact Us
If you have any questions about this policy or how your data is handled, please contact us at: info@352guesthouse.com
Privacy Policy
2025
At 352 Guest House, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, make a booking, or contact us directly.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
Contact details – name, email address, phone number
Booking details – check-in/check-out dates, room preferences, payment information
Website usage data – IP address, browser type, pages visited (via analytics tools)
Communication records – messages sent via email, contact forms, or direct inquiries
2. How We Use Your Information
We use your personal information for the following purposes:
To process reservations and manage your stay
To respond to inquiries or provide customer support
To send booking confirmations and relevant updates
To improve our website and services through analytics
To personalize your user experience and tailor offers
To meet legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties in the following cases:
With payment processors to complete secure transactions
With service providers who help manage our website and bookings
With legal authorities, if required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes secure servers, encrypted payment systems, and restricted access protocols.
5. Your Rights
Depending on your location and applicable law, you may have the right to:
Access or request a copy of your data
Correct or update inaccurate information
Withdraw consent for marketing communications
Request deletion of your data ("right to be forgotten")
To exercise these rights, please contact us using the information below.
6. Cookies
We use cookies on our website to enhance your experience and collect analytics data. For full details, please refer to our Cookies Policy.
7. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at: info@352guesthouse.com